In case you needed another reason to come to our Mastering Your Business workshops, take a look at this fantastic letter from recent workshop participant Tony Warren from TMA Kitchen Designs to Alan Green, our workshop facilitator:
I just wanted to drop you a line to say how much I valued your workshop at the Polaris Centre on Tuesday just gone.
I was going to say that I really enjoyed it – but the truth is you made my head hurt and my ego was seriously damaged by being forced to acknowledge just how much I didn’t know or wasn’t doing that I should be doing! Your session was a real wake up call to face the truth – that I really have no idea how my company is performing except that it currently appears to be surviving (although that could be an illusion).
My mind is still reeling at the prospect of sitting down and writing a plan for sales and marketing, for HR and finance and for operations. Before all of this, I need to draw up a strategic plan with short, medium and long term goals when, up till now, my only goal has been to bring in enough revenue to be able to keep paying the bills, paying my staff and paying me.
In order to help me improve my company and my management skills, I would dearly love to take you up on your offer to send me by email the Powerpoint slides from your workshop presentation. I am sure it will help make sense of the workbook and I will be more encouraged to set to it. If the offer is still open, please send to the email address below. Thank you.
I am cross to think that I have changed accountants twice in the hope that I would get a more pro-active service that would help me plan to grow my business – to no avail. Each year, I still just get a bill for $2,000 mainly to do the annual tax returns for my company and for me personally with no further input, advice or analysis of what the figures are actually showing. I now realise that even if I looked at the past balance sheets with my new knowledge, they would be completely skewed because my accountant would be trying to make it look like my company made a minimal profit and I earned next to nothing, in order to minimise my tax bill.
Let me just say to finish that, if you decide to run the Profit Planning and Cashflow Forecasting module as a separate standalone workshop, I will be the first to sign up for it as I am in no doubt that I would benefit enormously from more of your excellent business coaching.
Thank you again for your help and guidance at our workshop and for being so generous with your knowledge and experience to benefit small businesses like mine that are trying to do it better.
Director – Principal Designer
Thanks a lot to Tony for taking the time to write such a lovely email to Alan. and of course, awesome work Alan and thanks so much for your continued support of the Polaris Centre and our clients. We welcome all our client feedback but we believe it’s particularly good to recognise and celebrate the good work achieved by your team.